Partners & Travel Professionals
We understand the value of providing Travel Professionals with all the information and tools they need to sell our trips.
If you are a travel agent or represent an agency and you’re interested in promoting Austin Adventures to your clients, please don’t hesitate to reach out and start a relationship. We’d love to help you add award-winning adventure travel itineraries to your inventory.
The Austin Adventures Promise
Totally responsive and personal customer service
The most seasoned, best-trained, and friendliest guides in our industry – combined with a guest-to-guide ratio that never exceeds 6:1!
Exciting locations that are breathtaking and memorable
Carefully planned itineraries with scenic and safe routes that are educational and environmentally sensitive
Multisport activities that are challenging, diverse, flexible, and achievable
Excellent accommodations and food that reflect the best of the regions we visit
A concern for safety second to none among adventure travel tour companies
If we fail to deliver on our promise, your next Austin Adventures vacation is on us
Trips fill on a first-come-first-serve basis.
To expedite the reservation process, we’ve introduced an online reservation request form. This allows you to request a space for your client 24 hours a day, 7 days a week.
Once you submit your information, one of our travel consultants will call you to confirm space availability, review our cancellation and refund policy and collect your client’s deposit or payment in full. Deposit amounts are $500 per person per trip. A reservation made within 90 days of trip departure requires full payment at the time that space availability is confirmed.
Trip prices are guaranteed. We accept MasterCard, Visa, American Express and personal checks (US funds).
Travel Agent Commission Structure
We pay 12% commission base on our published trip price, on all agency bookings.
Our pre-departure booking service includes the following:
Address and phone number for each accommodation
Suggestions for pre- and post-trip accommodations
Suggested packing list
Host city information
Comfort considerations and safety tips
Austin Adventures 100% cotton t-shirt
Trip-specific, informative, and detailed itinerary of the particular adventure
Excellent accommodations and gourmet meals
The best tour guides in Adventure Travel. With their extensive knowledge, training and customer service experience, your clients will feel pampered, comfortable and well informed. Our guides are all certified and experienced in First Response and CPR, assuring your clients’ safety.
Membership in Austin Adventures’ alumni program, The Summit Club
The vacation of a lifetime where “The Toughest Part is Going Home”
See our Catalog for more details on trip amenities
The following cancellation policies and cancellation fees* are in effect:
Cancellation 91 days or more before trip departure*
Full trip payment less a $300 cancellation/administration fee i be refunded.
Cancellation 61 – 90 days before trip departure*
Full trip payment less 25% per person is refunded.
Cancellation 60 – 31 days before trip departure*
50% of the trip payment is refunded.
Cancellation 0 – 30 days before trip departure*
No refund is given.
Cancellation of a Trip by Austin Adventures
While Austin Adventures will make every attempt to operate a trip once confirmed, we do reserve the right to cancel a trip, at any time due to insufficient bookings and/or reasons beyond our control that might create unsafe or undesirable travel conditions for the participant. In such a case, a full and immediate refund will be issued. However, the financial liability of Austin Adventures shall be limited to the amount paid to Austin Adventures for the land tour portion only and shall not be extended to cover any other associated travel costs incurred (e.g. non-refundable air tickets, visa fees if applicable, clothing, equipment, miscellaneous transportation costs, medical expenses, travel insurance premiums, etc.).
*Please note that some international policies may vary. Inquire for details.
How much commission does AA pay to Travel Agents?
Does AA offer FAM trips for Travel Agents?
What’s the best way for me to book an Austin Adventures trip?
Please call one of our Adventure Consultants at 1-800-575-1540. They are eager to assist you with a sale by sending you or your client further materials and information, as well as by participating in conference calls with you and your client to answer everyone’s questions.
How large are your groups?
We promise an intimate experience with maximum personal attention. On our regular and adult trips, we take two guides and no more than 12 guests. That’s the best guest-to-guide ratio in the industry. For our family adventures, we maintain our guest-to-guide ratio, often taking three guides and a maximum of 18 guests. On these trips, we often provide an extra van for maximum flexibility.
How fit should my clients be to enjoy an Austin Adventures vacation?
How difficult are trip activities?
Will families enjoy an Austin Adventures vacation?
What are the accommodations and food like?
What should my clients pack for the trip?
What’s included in my client’s trip?
What age are most Austin Adventures travelers?
How do my clients get to a trip’s host city?
What type of equipment is used on Austin Adventures trips?
Will my clients have time to spend on their own?
My client is a vegetarian. Can her dietary needs be met?
What experience do your guides have?
What if my client wants to travel with a group of friends or business associates?
What if my client gets sick and has to cancel their trip?
What’s the recommendation for tipping guides?
Can my client talk to someone who’s actually taken the trip which they are considering taking?
What about solo travelers?
How can I learn more about the Adventure Travel industry?
Does Austin Adventures offer any co-marketing programs?
Does Austin Adventures have a frequent traveler program?