100% Money Back Guarantee
Book with Confidence: Our Trips, and Exceeding Your Expectations, Are Guaranteed!
YOUR DEPOSIT IS FULLY TRANSFERABLE*
There is no cancellation fee if you transfer to another trip or put your deposit ($500) in escrow for future travel up to the time final payment is due (normally 90 days prior to departure).
YOUR DEPOSIT IS FULLY REFUNDABLE*
Up to 14 days after you book (if requested before final payment is due).
YOUR TRIP WILL RUN AS SCHEDULED*
In the unlikely event of low enrollment, we guarantee your trip will run. We will run for two people (or 4 for a family trip) for just $500 more per guest. And if just one more guest signs up, we will refund you the $500. If you’d prefer the company of more guests, you can choose to transfer to any trip and we’re happy to extend a $300 credit per guest.
EXCEEDING YOUR EXPECTATIONS IS GUARANTEED**
We’re one of the only adventure travel companies confident enough to guarantee your satisfaction 100%! If at any point you are dissatisfied, we will work extremely hard to correct any issues and exceed your expectations, up to and including a partial or full refund. In 35+ years, it’s hard to remember when we weren’t able to “wow” our guests!
*Scheduled departures only. Custom trips, cruises, and some international trips excluded. Ask your Adventure Travel Consultant.
**In the unlikely event that you are dissatisfied with something during your trip, immediately notify your guide(s). If he or she is unable to resolve the issue, call our main office and we’ll attempt to correct it during your trip. If we are unable to do so during your trip, we will work with you upon your return to arrive at a fair and equitable solution, including up to a full refund.